Privacy Policy

This Privacy Policy explains what data Zenuro collects, how we use it, and your rights.

1. Data we collect

Account: email and a securely hashed password (never plain text). Content: the audio/video you upload and the transcripts/clips generated. Usage: processing history, minutes, plan, payment records. Technical & analytics: an auth session cookie, and basic visit data — IP address, browser/device (user-agent), page visited and referrer — used for security, rate-limiting and our own first-party visit analytics (legitimate interest). These visit logs are kept ~60 days and never sold.

2. How we use it

Only to run the Service: authenticate you, process uploads, enforce quotas, take payments, send transactional emails, and prevent abuse.

3. Third-party processors

We share the minimum needed with OpenAI (transcription), Anthropic (content analysis), Resend (email), Cryptomus (payments) and our EU hosting provider. We do not sell your data.

4. Retention

Uploaded files and clips are auto-deleted within a short period (default 7 days) after processing. Account/billing records are kept while active and as legally required. Deletion available on request.

5. Security

HTTPS, hashed passwords, server-side sessions, access controls. No method is 100% secure.

6. Cookies

One essential http-only session cookie. No advertising or tracking cookies.

7. Your rights

Access, correct, export or delete your data — contact support@zenuro.ai.

8. Children

Not directed to anyone under 18; we do not knowingly collect minors' data.

9. Changes

We may update this policy; changes shown by the date above.